Turn the Lights Out When You Leave

I'm home.

Still trying to figure out which end is up.  I arrived a little over a week ago, late on Thursday night, weary and shell-shocked.  Eight days later, I am just starting to get my feet under me.

People want to know how the trip was.  Whether it was fun.  How I liked it. Where my suntan is.

Fun?

I'll sum it up, just to make it clear.

My deployment was brutal, but important.  Given the different permutations available, I will take that combination, every single time.  Gimme important battles to fight with real consequences, and let me see how I can help.  The work was hard, and the reasons were complex, and there were battles raging on all sides.  Some of them were overblown (including an honest-do-goodness "fake news" story - see below).  Some of them were unnecessary.  And then some of them were

Changing the Mission

"In 8.3 miles, take a left on De Diego Boulevard."  The voice on the navigator's iPhone counted down as we got closer to our destination.  "In 7.5 miles, take a left on De Diego...."

Ugh.  I hate the talking map.

But regardless of my feelings about it, the voiced gps is a critical tool here.  So today we were listening to some disembodied voice tell us where to go, and we followed it blindly.

In between instructions, I thought of how our mission has changed since we first came.  When we first arrived in Puerto Rico, we were desperate to get people and material onto the island (well, we are still desperate to get materials here).

Empty trucks parked on the yard in the middle of the day.

But we are now focusing on a whole new set of variables.  How do we increase productivity on a time-and-materials contract?  How do we ensure that the lines are assigned to crews who can complete them fastest?  How do we acquire access to staging areas where we can put stuff where it is easy to get to?  When do we stop using the generator that we put in to power up a community down south?

As we answer those questions, our focus changes.

It really isn't all that different from listening to the disembodied New Zealand female voice defining the road I am going down.  She can't really see where we are going, she doesn't know what the traffic is like (I know, current technology is getting there, but still), and she doesn't know what tree has fallen across the road and is going to make us turn around and find another route.

She also gets stuff wrong.  Sometimes she sends me down a one-way street the wrong way - which happened.  Or tells me to take a left, which would take me across a four-foot concrete barrier and across oncoming traffic on a six-lane highway - which also happened.  Or takes me to a gated community that is ALSO named Calle 2....

But she knows where the roads are.  And she gives you a good general map of the landscape.  And she can help navigate the way there.  She can even re-calibrate your path, depending on which gated community you accidentally turned into.

Our plan of action - every plan of action - is the same way.  We have a lot of information that we use to come up with the path we will follow.  And there is a certain point at which it is better to commit to the path you are on, despite a little bit of traffic (we got stuck for 45 minutes in a choke-point on the road today, because we weren't willing to find a new path).  Until there is clear benefit for changing the path, we stay the course.

But if we are clinging to the words on the page - the road map we agreed to at the beginning - we are sending bad money after good.  Some times, we have better, more recent information than we knew when the plan was established.  When that happens, our path changes.

"In 4 miles, take a left on De Diego...."

We are further down the road.  We are no longer where we started, and slavishly following the original instructions is stupid.

We took a left on De Diego.  We got to the yard.  We counted trucks and talked to the yard manager.  We got information about how desperate they were for the materials.  We heard about their concerns about salvaging the material from old poles.  We took down names.  We got a feel for the frustration they feel, about the safety concerns (a guy fell 50' from a tower last week - and survived) and about what they need to do their work well.  Some were defensive.  Some were challenging us.  Some evaded.

All of them are here to fix the problems.  All are going down the path with us.  And trying to bring the lights back on.  Suggesting different paths, arguing with us about how to light up the island.

They are like us.  They are here.

Estamos aqui.

What is Wrong?

This situation is a mess.  Despite everyone's hard work and great intentions, the situation here is just rough.

We have so many problems, that I have to number them.

1.  When the Corps of Engineers came down to Puerto Rico, we were tasked with doing one thing.  Eventually, the work we were doing was morphed into something else. And then something else.  First we were restoring the grid (ESTAMOS AQUI!).  Then we were restoring all power to everyone (YAY!).  Then we were restoring some power, and working with the local utility to bring the rest back (POWER TO THE PEOPLE!).  It is difficult, however, to capture the flag if your end zones keep changing.

We are working in partnership with FEMA, who is providing the funds, and with the local electric board.  PREPA is a public utility, they are flat broke (having declared bankruptcy in July of last year), they have a system that is hopelessly outdated, and are almost entirely made up of people who replaced their predecessors, many of whom got fired after the storm.

The media reported on something this week that demonstrates a serious issue.  There is a warehouse that was under the control of the local public utilities company.  Apparently, there was a bit of consternation about the fact that they were not coming forward with the stuff that was stockpiled there.  The lead from FEMA gave the strong impression in a stakeholders meeting that she was not above using Federal Marshals to storm the place and turn the materials over to the contractors doing the work.

The story here gets a little muddy.  But the best I can figure out, the warehouse was filled with materials from dead projects.  You know, like that 1958 Ford Fairlane that you have in your garage, but have never been able to complete?  The parts are stacked up, but you have completely given up on getting it running again.

And yet, if someone asked you for parts for fixing cars, you might not think of your Fairlane.

That is kind of what the current situation was with the power company.  They had dead project stuff.  Not well catalogued.  Not usable for regular maintenance.  Not on anybody's radar.  There is also suggestions that the information about what was there had been made available, but that the right people did not know about it.  (The communication issues following a disaster is a whole different blog entry).

&*%^#!!!

"Que mucha poca p**a madre!"

I am behind the wheel in San Juan, screaming with absolute glee at the top of my lungs at the idiot in front of me that just came to an inexplicable full stop in the middle of the intersection.  And in mid-stream profanity, it really hit me.

I am back home.

Lemme 'splain.

No.  There is too much.  Lemme sum up.

My wife is the quintessential southern lady.  She does not leave the house without makeup carefully arranged, and follows rules I never had to learn.  If you think Steel Magnolia, you have the right picture.  And then she begins to speak Spanish.....